The problem
Vehicle description: school buses equipped with 39" school bus seats. The seats in these buses have frame material that does not comply with the energy absorption requirements of fmvss no. 222, "School bus passenger seating and crash protection."
The risk
In the event of a vehicle crash, the occupant of the seat may incur personal injuries.
The fix
A gusset will be added to the seat cushion frame. In addition, a reinforcement strap will be added to the front of the seat leg.
Contacts
Owner notification began september 16, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact collins at 1-800-533-1850. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Collins dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V168000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.