Dodge, Plymouth Steering Wheel / Handle Bar Recall 97V169000

The problem

Vehicle description: passenger vehicles. The steering column coupler can become disconnected when the vehicle experiences an underbody impact.

The risk

LOSS OF STEERING CONTROL CAN OCCUR.

The fix

Dealers will replace the steering column coupler with a coupler design that collapses on impact.

Contacts

Owner notification is expected to begin during november 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V169000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
1995 Dodge Neon	0	11	A
1995 Plymouth Neon	483	6	F

Vehicle

Complaints

Recalls

Grade

1995 Dodge Neon

1995 Plymouth Neon

483

Questions

Is the 97V169000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. CHRYSLER CORPORATION's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 97V169000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 97V169000 announced?

CHRYSLER CORPORATION reported it to NHTSA on October 7, 1997. Owners are usually notified by mail within about two months.

Steering wheel / handle bar Dodge, Plymouth recall