The problem
Vehicle description: travel and folding trailers equipped with dexter axles. The wheel bearings used in some of these axles have a metallurgical defect causing early failure.
The risk
A wheel bearing failure could result in the loss of the wheel end from the axle increasing the risk of a vehicle crash.
The fix
Dexter axle is conducting the notification and remedy for this recall. Dealers will inspect the axles and replace the wheel bearings if necessary.
Contacts
Owner notification began during december 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact dexter axle at 1-800-400-2164. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V190004.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.