The problem
Vehicle description: class 8 heavy duty trucks. During assembly, insufficient torque occurred of the drag link to the axle steering arm connection. If the drag link to axle sttering arm connection is not torqued and the cotter pin is not installed, the nut could back off during vehicle operation.
The risk
If the nut backs off, there could be a loss of driver control.
The fix
Dealers will retorque the drag link to the axle steering arm connection.
Contacts
Owner notification began november 24, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V191000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.