The problem
Vehicle description: school buses. The flip seats installed on these buses do not meet the rearward push requirements of fmvss no. 222, "School bus passenger seating and crash protection."
The risk
In the event of a vehicle crash, the seat occupant may not be properly protected increasing the risk of personal injury.
The fix
Owners will be provided with repair parts and a detailed repair procedure. If an owner so desires, thomas built will perform the repair for them.
Contacts
Owner notification began march 8, 1999. A preliminary owner notification letter was mailed june 12, 1998. Owners who do not receive the free repair parts and detailed repair procedure within a reasonable time should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V192000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.