The problem
Vehicle description: heavy duty trucks equipped with design level 1, rockwell ff980 series front axle. The front axle hub flange can develop cracks due to high stress levels.
The risk
Cracks in a hub flange can result in a wheel separation.
The fix
Dealers will remove and replace the front hubs with an improved design level 2 hub.
Contacts
Owner notification will be completed by december 10, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-503-735-8682. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V196001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.