The problem
Vehicle description: multi-purpose passenger vehicles equipped with a driver's side optional equipment rubber floor mat. Repeated movement of the driver's feet and actuation of the accelerator pedal can result in a shifting of the mat's position. This shifting can cause an interference with the accelerator pedal.
The risk
This could cause a restriction of the pedal's return to the idle position, increasing the risk of a vehicle crash.
The fix
Isuzu is asking for the return of the floor mat set and will reimburse owners for the cost of the rubber floor mat set along with any return shipping costs.
Contacts
Owner notification is expected to begin during december 1997. Owners who send their floor mat set to isuzu and do not receive the reimbursement within a reasonable time should contact isuzu at 1-800-643-4070. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V206001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.