The problem
Vehicle description: compressed natural gas (cng) powered transit buses. The solenoid valve or check valve could allow cng to flow when not required.
The risk
If an ignition source was present, there is a potential for a fire and/or explosion.
The fix
Personnel will go to owners and replace the change out of the recalled solenoid valves.
Contacts
Owner notification began november 14, 1997. Owners who do not have the free replacement valve installed within a reasonable time should contact orion at 1-315-768-8101. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V207000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.