The problem
Vehicle description: passenger vehicles. The heater core end cap can fail due to material strength deterioration occurring over time with exposure to high temperature engine cooling system fluid.
The risk
Failure will allow the discharge of cooling system steam into the passenger compartment, causing reduced driver visibility.
The fix
Dealers will install a coolant temperature controlled heater core fluid bypass valve.
Contacts
Owner notification began february 1, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Eagle, Renault dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V226000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.