The problem
Vehicle description: passenger minivans equipped with integrated child seats. The shoulder harness restraint webbing was incorrectly routed around the metal reinforcement bar on these seats.
The risk
The child seat occupant may not be properly restrained in the event of a collision.
The fix
Dealers will inspect the routing of the shoulder belt webbing and any found incorrect will be properly routed.
Contacts
Owner notification began february 9, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V231000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.