The problem
Vehicle description: motorcycles. An improperly manufactured transmission gear can cause weakening and eventual breakage of an adjacent gear.
The risk
Gear breakage can result in transmission lockup, causing the operator to lose control of the motorcycle.
The fix
Dealers will inspect these motorcycles and repair affected units.
Contacts
Owner notification is expected to begin during late december 1997. Owners who take their motorcycles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kawasaki at 1-714-770-0400. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kawasaki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V233000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.