The problem
Vehicle description: passenger vehicles. A microswitch on the rear hatch lock cylinder can malfunction causing the power door locks to unlock inadvertently.
The risk
Should this occur, security from unwanted intrusion into the vehicle is lost.
The fix
Dealers will modify the rear hatch door unlock circuit.
Contacts
Owner notification began december 15, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kia at 1-800-333-4kia (1-800-333-4542). Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V234000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.