The problem
Vehicle description: heavy duty truck trailers equipped with axle assemblies built by eaton. The grease lubrication volume level specified for these trailer axles is insufficient to provide proper lubrication to the outer wheel end bearing assembly.
The risk
This condition can cause failure of the wheel bearing system resulting in wheel end burn up or loss of wheel end equipment.
The fix
Owner notification will be conducted by eaton. Dealers will inspect these trailer axles and add lubricant if necessary.
Contacts
Owner notification began december 8, 1997. Owners who take their trailers to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact eaton at 1-616-342-3099 or great dane at 1-912-644-2260. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Great Dane dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V239001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.