The problem
Equipment description: child seating system air bag deactivation kit for use on 1997-1998 911 carrera s, carrera 4, carrera 4s, and turbo (1997 model only), part no. 993 803 283 00, And 1997-1998 boxster model vehicles, part nos. 996 803 283 00 And 996 803 083 00. Due to a manufacturing problem, the contact buckle (which is part of the kit) does not deactivate the air bag(s).
The risk
In the event of a crash, this results in the deployment of the air bag(s) which could result in severe injury or death to the child seat occupant.
The fix
Dealers will install a modified air bag deactivation kit.
Contacts
Owner notification is expected to begin march 2, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact porsche at 1-800-545-8039. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98E005000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.