The problem
Vehicle description: truck/trailers. The certification labels installed on these vehicles are incorrect. The gross axle weight rating is too high for the tires that were installed.
The risk
The vehicle is too heavy for the tires installed resulting in a tire separation.
The fix
Dealers will install a corrected certification label on these vehicles.
Contacts
Owner notification began may 14, 1998. Owners who take their vehicle to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V002000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.