The problem
Vehicle description: school buses. These vehicles do not comply with the visibility requirements of fmvss no. 111, "Rearview mirrors."
The risk
The driver of the bus may not have a clear and unobstructed view to the rear.
The fix
New mirrors which incorporate mirror arms that will move the cross view mirrors forward will be installed on these vehicles.
Contacts
Owner notification began april 8, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V011000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.