The problem
Vehicle description: travel trailers. The simultaneous use of the microwave oven and the cooktop produces negative pressure that causes the flames on the cooktop to reverse. This could result in damage to the burner head, possibly resulting in extinguishing the flame. If the flame is extinguished, liquid propane (lp) gas could leak into the trailer.
The risk
The presence of lp gas in the trailer could result in asphyxiation of persons present in the trailer or possibly an explosion in the event that the lp gas is ignited by a spark.
The fix
Dealers will install a drop-in burner box kit which will eliminate the negative pressure when the microwave oven and the cooktop are used simultaneously.
Contacts
Owner notification began february 15, 1998. Owners who take their travel trailer to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact aero manufacturing at 1-219-457-8787. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Aero dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V013000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.