The problem
Vehicle description: transit buses with drive axle equipped with drum brakes only. The design of the differential cross-member reinforcement can crack under certain applications.
The risk
This condition could reduce the steering capability making it difficult for the driver to do accurate turns.
The fix
Dealers will install two other reinforcements to solidify the cross-member assembly.
Contacts
Owner notification began december 10, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.