The problem
Vehicle description: supercab pickup trucks with dual rear wheel, and wide frame. The jacks provided with these vehicles are too large to be stowed securely under the seat as intended and were placed loose on the floor in the rear of the cab.
The risk
The jacks can move about the passenger compartment creating the potential for personal injury during a crash or sudden stop.
The fix
DEALERS WILL REPLACE THESE JACKS.
Contacts
Owner/dealer notification began february 27, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not have the jack replaced within a reasonable time free of charge should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V055000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.