The problem
Vehicle description: dual rear wheel school buses built on ford e-350 cutaway chassis. The wrong front and rear axle weight ratings are listed on the certification label.
The risk
Owners could overload the axles if following the ratings as listed.
The fix
Owners will be provided with a decal to be placed on the current certification plate showing the correct weight limits for the axles.
Contacts
Owner notification began march 2, 1998. Owners who do not receive the decal within a reasonable time should contact collins bus at 1-800-533-1850. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Collins dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V061000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.