The problem
Vehicle description: fire trucks with occupant side entry doors. A difficulty in latching the side entry doors to the full closed position, and/or, the doors may release to the secondary latch position. Also loose rivets can cause the latch control mechanism to bind not allowing the door to latch properly when shut.
The risk
The cab door could unlatch from its primary latch while the vehicle is in motion, allowing the door to open unassisted to the secondary latch position.
The fix
Dealers will remove and replace the latch and actuator on the doors.
Contacts
Owner notification began may 19, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact spartan at 1-517-543-6400. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V077000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.