The problem
Vehicle description: transit coaches equipped with wheel chair lifts. An instruction label identifying the location of the emergency exit was omitted from the wheel chair seating position located on the curb side of the vehicle. This does not comply with requirements of fmvss no. 217, "Bus window retention and release."
The risk
In the event of a vehicle crash or other emergency, passengers located in this seating position will not have the information to find proper access to the emergency exit.
The fix
Owners will be provided with a label and installation instructions.
Contacts
Owner notification is expected to begin june 1, 1998. Owners who do not receive a label and installation instructions within a reasonable time should contact mci at 1-800-241-2947. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.