The problem
Vehicle description: passenger vehicles. The back light bulbs for the liquid crystal display for the gear shift position (prndl) and the odometer were not properly installed.
The risk
If the bulbs fall out, the display may be difficult to read.
The fix
Dealers will replace the instrument cluster assembly with clusters that have bulbs that have been properly twist-locked in place.
Contacts
Owner notification began june 8, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V104000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.