The problem
Vehicle description: school buses. These buses were not equipped with a positive hold open device (retainer) for the rear emergency door. This does not meet the requirements of fmvss no. 217, "Bus window retention and release."
The risk
The rear emergency door would not stay open until it was released, increasing the risk of personal injury in the event of an emergency.
The fix
Owners will be provided with free parts and instructions to install the rear emergency door retainer. Owners can contact their dealers and have them install the retainer if they so desire.
Contacts
Owner notification began july 2, 1998. Owners who do not receive the free kit and installation instructions within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V108000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.