The problem
Vehicle description: rear engine school buses equipped with option 04888 dedicated compressed natural gas (cng) fuel package. The 24" long stainless steel braided fuel hoses can leak at the hose end fittings.
The risk
These hoses can fracture allowing cng fuel leakage increasing the risk of a fire.
The fix
Dealers will replace these hoses with conductive thermoplastic hoses.
Contacts
Owner notification began june 11, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V110000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.