The problem
Vehicle description: passenger vehicles equipped with tiptronic transmissions. The bearing sleeves can seize in the intermediate selector levers.
The risk
The transmission selector lever becomes increasingly difficult to move resulting in failure to activate the selector lever.
The fix
Dealers will replace the affected bearing sleeves of the lever with bearing sleeves of an improved design.
Contacts
Owner notification is expected to begin june 8, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact porsche at 1-800-545-8039. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V112000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.