The problem
Vehicle description: transit buses. A tether strap on the driver's seat was omitted. This does not comply with the strength requirements of fmvss no. 207, Seating systems."
The risk
The driver seat may not adequately restrain the driver in the event of a vehicle crash.
The fix
The owner will be provided with parts, instructions and repair assistance as required. The owner will install the missing tether straps.
Contacts
Owner notification began june 16, 1998. Owners who do not receive the parts, detailed instructions or repair assistance within a reasonable time should contact new flyer at 1-204-224-1251, ext. 351. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V138000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.