The problem
Vehicle description: passenger vehicles. The windshield wiper motor 'low' speed function can become inoperative when the motor is switched from 'high' to 'low' speed.
The risk
If this were to occur while the vehicle was in motion, the driver's visibility could be affected.
The fix
Dealers will replace the windshield wiper motor cover which contains the microprocessor.
Contacts
Owner notification began during july 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4326).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V144000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.