The problem
Vehicle description: transit buses equipped with sunsource/fauver tandem hydraulic pumps. The hydraulic piston pump is driven by the engine and a shaft out of the back of the pump providing power to the power steering pump. The shafts are connected together with a coupling. This coupling is fitted with two retainer clips which keeps it centered between the two pumps. These buses were shipped missing the coupling retainer clips.
The risk
Excessive movement of the coupling can disengage the two pump shafts, causing loss of power steering.
The fix
Dealers are inspecting and retrofitting the couplings on these pumps.
Contacts
Owner notification has begun. All owners have been notified.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.