The problem
Vehicle description: travel trailers. Electrical wires were improperly installed and can be pinched between the water tank support cross member and the furnace plenum.
The risk
This condition can cause an electrical short, increasing the risk of an electrical fire.
The fix
Dealers will inspect the electrical wiring and reroute the wires if necessary.
Contacts
Owner notification began september 18, 1998. Owners who take their travel trailers to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact keystone at 1-219-534-7818. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V224000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.