The problem
Vehicle description: passenger vehicles equipped with an automatic transaxle. The shift lever appears to be in "park," but can easily be moved from the "park" position without the use of the key, transaxle lever detent button, or depressing the brake.
The risk
If the shift lever were to come out of "park" while the vehicle is parked on a non-level surface, the vehicle could roll increasing the risk of a crash.
The fix
Dealers will replace the shifter assembly. Until the vehicle is serviced, owners are advised when shifting to "park," always apply the park brake before releasing the service brake.
Contacts
Owner notification began october 29, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact suzuki at 1-714-996-7040. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V225002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.