The problem
Vehicle description: school buses equipped with power steering. Some of these vehicles were assembled with an incorrect intermediate steering shaft. The overlap in the slip joint is insufficient allowing the steering shaft to separate.
The risk
This could lead to loss of steering, increasing the risk of a vehicle crash.
The fix
Dealers will inspect the steering shaft and, if necessary, replace the intermediate steering shaft.
Contacts
Owner notification is expected to begin october 21, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.