The problem
Vehicle description: transit buses. The bolts fixing the radius rod locking tab plates were not lubricated before being tightened.
The risk
Improper tightening can cause loosening of the attachment over a period of time increasing the risk of loss of control of the vehicle.
The fix
Dealers will inspect the bolts, lubricating them, installing a new locking tab plate, and retightening the bolts.
Contacts
Owner notification began june 18, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V239000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.