The problem
Vehicle description: passenger vehicles originally sold or currently registered in the following "salt belt" states: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. During winter months, the road salt used to de-ice roads can result in corrosion that causes pits to form on the lower coil of the front springs allowing cracks to develop. This can result in breakage of the lower spring coil.
The risk
If the front coil spring breaks, it can become displaced from its seated position, and can contact a tire. Tire damage can result.
The fix
Dealers will install a spring guide to prevent a broken coil spring from contacting and damaging a tire.
Contacts
Owner notification began november 25, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hyundai at 1-800-829-9956. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V245000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.