The problem
Vehicle description: compressed natural gas (cng) fueled streetcars. The fuel tank support structure (cupola) was improperly fastened. These fasteners could loosen over time, causing complete structural failure on the cupola.
The risk
This condition can lead to cng leakage, increasing the risk of fire.
The fix
Dealers will inspect these structures and repair as necessary.
Contacts
Owner notification began october 9, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chance coach at 1-888-391-1777. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chance dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V253000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.