The problem
Vehicle description: station wagons equipped with third seats. Users of the third seat, when exiting the vehicle, can come in contact with the tailpipe.
The risk
Contact with the tailpipe can result in personal injury.
The fix
Dealers will inspect the length of the vehicle's tailpipe and, if necessary, repair the tailpipe.
Contacts
Owner notification began november 16, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-458-1552. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V254000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.