The problem
Vehicle description: passenger vehicles. A wrong clamp may have been installed on the window air bag units.
The risk
The window air bag may not fully deploy in a side-impact collision, increasing the risk of injury to the vehicle occupant.
The fix
Dealers will inspect the window air bag units and, if the wrong or incorrectly installed clamp is found, the entire unit will be replaced.
Contacts
Owner notification is expected to begin november 20, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-for-mercedes (1-800-367-6372). Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V256000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.