The problem
Vehicle description: passenger vehicles equipped with a sunroof sunshade. The primer applied to prepare the surface prior to bonding the sunshade holders to the sunroof weakened the bonding strength of the adhesive, resulting in an unsatisfactory bond of the holder to the sunroof.
The risk
This condition can result in separation of the holder, causing the sunshade to fall, possibly striking a vehicle occupant.
The fix
Dealers will remove all four sunshade holders and re-bond them to the sunroof glass.
Contacts
Owner notification began december 9, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact isuzu at 1-800-382-2238. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V260000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.