The problem
Vehicle description: heavy duty trucks. The door hinge fasteners contain a defect which could cause a failure to comply with the loading requirements of fmvss no. 206, "Door locks and door retention components."
The risk
In the event of a crash, the door hinge may not perform as required by the standard.
The fix
DEALERS WILL REPLACE THE DOOR HINGE FASTENERS.
Contacts
Owner notification began january 25, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V280000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.