The problem
Vehicle description: school buses. The emergency door hinges that consist of steel pin fittings and/or lacklubrication can bind from rust and/or corrosion.
The risk
This could cause difficulty in opening the doors in the event of an emergency.
The fix
Owners will be provided with a repair kit and installation instructions. The owners can contact an amtran dealer for assistance if they so desire.
Contacts
Owner notification began january 6, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact am-tran at 1-800-843-5615. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Amtran, Ward dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V301000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.