The problem
Vehicle description: light duty trucks. The cast tow hooks changes the crash pulse of the vehicle in frontal barrier impacts and the air bag sensor was not calibrated to this new crash pulse which may cause the air bags to deploy in lower speed impacts than design intent.
The risk
Unexpected air bag deployment can result in personal injury.
The fix
Dealers will replace the cast tow hooks with forged hooks.
Contacts
Owner notification is expected to begin january 3, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V303000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.