The problem
Vehicle description: school buses built on a navistar chassis. The cross view mirrors do not comply with the requirements of fmvss no. 111, "Rearview mirrors." The entire top surface of cylinder h is not visible as required.
The risk
A driver may not be able to see certain portions of the bus increasing the risk of a crash or personal injury to persons near the bus.
The fix
Owners will be provided with a repair kit and detailed instructions. If an owner so desires, thomas built dealers can perform the repair for them.
Contacts
Owner notification began april 27, 1999. Owners who do not receive the free repair kit and installation instructions within a reasonable time should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V309000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.