The problem
Vehicle description: heavy duty trucks. The windshield wiper connecting linkage sockets can wear out prematurely due to insufficient greasing during assembly.
The risk
This can lead to a separation of the linkage and loss of wiper function, impairing the driver's visibility.
The fix
Dealers will replace the connecting linkages with new links that are properly lubricated.
Contacts
Owner notification began april 20, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V326000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.