The problem
Vehicle description: single rear-wheel and dual rear-wheel school buses built on chevrolet 3500 van cutaway chassis, exterior body width of 81" or 94". The school bus certified safety seats do not comply with the requirements of fmvss no. 210, "Sear belt assembly anchorages." The seat legs may have incomplete or missing welds.
The risk
In the event of a crash, the seats may not withstand the forces specified, possibly causing injury to the seat occupant.
The fix
Dealers will replace the noncomplying seat legs.
Contacts
Owner notification began december 14, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact collins at 1-800-533-1850. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Collins dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V328000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.