Orion Arm Recall 98V331000 (20 Vehicles)

The problem

Vehicle description: low-floor transit buses equipped with a cast steel steering relay arm. The steering arms can fail without warning.

The risk

This condition can leave the bus with no steering control, increasing the risk of a crash.

The fix

DEALERS WILL REPLACE THESE STEERING ARMS.

Contacts

Owner notification began december 22, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact orion at 1-905-403-1111. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V331000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
1996 Orion VI	0	7	D
1997 Orion VI	0	6	D

Vehicle

Complaints

Recalls

Grade

1996 Orion VI

1997 Orion VI

Questions

Is the 98V331000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ORION BUS INDUSTRIES, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 98V331000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 98V331000 announced?

ORION BUS INDUSTRIES, INC. reported it to NHTSA on December 22, 1998. Owners are usually notified by mail within about two months.

Steering: arm Orion recall