The problem
This is not a safety recall in accordance with the safety act. However, it is deemed a safety improvement campaign by the agency. Vehicle description: certain light duty pickup trucks, sport utility vehicles, or minivans equipped with 3-sensor abs (antilock braking system) ebc4 units.
The risk
These vehicles can experience extended stopping distances during abs stops on certain multiple surfaces, increasing the risk of a crash.
The fix
Dealers will modify the computer program which operates the abs unit on some vehicles, or replace the computer on others to improve the performance of the abs on these surfaces.
Contacts
On vehicles which required the computer program to be modified, owner notification has began. For vehicles which require a new computer module, gm has scheduled owner notificatiion to begin during the last week of may 2000. A phased mailing will be required, with the last mailing scheduled to be completed by december 2000. Owners can contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99I006000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.