The problem
Vehicle description: vans and vans used for conversion. If a heavy object impacts the metal casing of the air bag electronic control module (aecm), located under the driver seat, the module could inadvertently deploy the air bags.
The risk
Unexpected air bag deployment can result in occupant injury.
The fix
Dealers will replace the aecm with a module that incorporates revised hardware and software on all affected vehicles.
Contacts
Owner notification began february 15, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V002000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.