The problem
Vehicle description: trailers manufactured by various builders for straightline manufacturing. The axles and axle components can bend and even break on some units allowing the axle to strike the frame causing damage to the axle and axle assemblies.
The risk
Failure of the axles could cause the wheel and axle spindle to separate from the trailer, causing a loss of control.
The fix
Straightline will replace the existing axles with new, reinforced axles.
Contacts
Straightline is conducting the owner notification and remedy campaign for these trailers. Owner notification will begin february 15, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact straightline at 1-316-283-5511. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cencorp, Doonan, Straightline dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V006000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.