The problem
Vehicle description: fire trucks. The cab tilt system contains a 12 volt electrical solenoid assembly as an accessory to the cab tilt electric motor/hydraulic pump assembly. Rain, snow, salt spray or other corrosive environment can corrode the solenoid or "bridge" the energizing coil wire terminal causing the cab tilt system to operate uncontrollably.
The risk
This could cause the cab tilt system to actuate without control, increasing the risk of personal injury.
The fix
Dealers will install a hermetically sealed solenoid assembly.
Contacts
Owner notification began june 18, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact spartan at 1-800-722-3025. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V010000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.