The problem
Vehicle description: class 8 heavy duty truck chassis equipped with 16,000 lb., 18,000 Lb., Or 20,000 lb. Heavy duty steering axles. The inner wheel bearing cone for the steering axle wheel hub assembly does not properly fit onto the navistar steering axle spindle assembly. Improper fit of the bearing to the spindle increases the stress levels to the steering axle spindle which could cause spindle failure.
The risk
If the spindle fails, a loss of driver control could occur, increasing the risk of a vehicle crash.
The fix
Dealers will remove the left and right hub/drum assemblies from the steering axles and replace the inner wheel bearing cones and cups.
Contacts
Owner notification began march 29, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact naavistar at 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Navistar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V014002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.